Privacy Policy

Privacy Policy

Last updated: October 25, 2026

At professionalenglishtraining.com (operated by Edward Olive), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website, contact us, or enroll in our training, coaching, and professional services.

1. Data Controller

The party responsible for processing your personal data under applicable European and Spanish data protection regulations (including the General Data Protection Regulation – GDPR / RGPD) is:

2. Information We Collect

We collect personal information that you voluntarily provide directly to us when inquiring about services, booking training sessions, or communicating with us. This may include:

  • Identity & Contact Data: Name, email address, phone number, company/organization, job title, and country.
  • Communication Data: Information contained in messages sent via our website contact forms, direct emails, or scheduling requests.
  • Service Details: Information related to your training needs, coaching objectives, or executive communication goals.
  • Technical & Usage Data: IP address, browser type, operating system, and basic analytics regarding how visitors navigate our site (collected automatically via cookies or standard server logs).

3. How We Use Your Information

We process your personal data solely for legitimate business purposes, including:

  • Responding to your inquiries, consultation requests, and service bookings.
  • Providing high-level English training, public speaking coaching, and consulting services.
  • Issuing invoices, managing payments, and fulfilling legal/accounting obligations.
  • Improving website functionality, performance, and user experience.
  • Sending essential client communications regarding scheduled sessions or service updates.

We do not sell, rent, or commercialize your personal data to third parties under any circumstances.

4. Legal Basis for Data Processing

We process your data under the following legal bases pursuant to Article 6 of the GDPR:

  • Performance of a Contract: When processing is necessary to fulfill a contract with you or to take pre-contractual steps at your request (e.g., booking a coaching program).
  • Legitimate Interests: To effectively operate our business, respond to inquiries, and ensure the security and quality of our website and services.
  • Legal Obligation: To comply with tax, statutory, or regulatory requirements under Spanish and EU law.
  • Consent: Where you have explicitly granted permission (e.g., submitting a inquiry form or subscribing to communications). You may withdraw consent at any time.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymized.

6. Data Sharing and Service Providers

To operate our online platform and deliver services efficiently, we may share minimal data with trusted third-party service providers acting as data processors under strict confidentiality obligations, including:

  • Web Hosting: Strato (server infrastructure located within the EU).
  • Communication & Admin Tools: Standard email and calendar scheduling platforms.
  • Legal Authorities: Only if required by law or binding legal process.

All processors are bound by GDPR compliance standards and data processing agreements.

7. Cookies and Analytics

Our website uses essential and technical cookies required for the site to function properly and securely. We may also use basic, anonymous web analytics (such as Statcounter) to monitor overall traffic trends without identifying individual visitors. You can configure your browser to block or alert you about cookies, though some parts of the site may not function as intended.

8. Your Data Protection Rights

Under the GDPR, you hold the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure («Right to be Forgotten»): Request deletion of your personal data when it is no longer needed.
  • Right to Restriction: Request the restriction of processing under certain conditions.
  • Right to Data Portability: Request transfer of your data to another controller in a structured, machine-readable format.
  • Right to Object: Object to the processing of your data based on legitimate interests.

To exercise any of these rights, please contact us at edwardolive@hotmail.com.

If you believe your rights under data protection laws have been infringed, you also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) at https://www.aepd.es.

9. Security

We implement appropriate technical and organizational measures—including HTTPS/SSL encryption and database security controls—to protect your personal information against unauthorized access, loss, alteration, or disclosure.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. Any updates will be published on this page with an updated «Last updated» date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

Edward Olive

Email: edwardolive@hotmail.com

Website: https://professionalenglishtraining.com